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OSM - On-Site Maintenance Support


Optimising technology whenever and wherever...

In today's dynamic business landscape, having your technology run seamlessly is no longer just a luxury – it's a necessity. That's where Multiplexx steps in. 

With our comprehensive On-Site Maintenance services, we ensure that your enterprise mobility solutions are always operating at peak performance. We understand that every moment of downtime is a moment too many. Our commitment is to ensure minimal disruptions, allowing you to focus on what matters most: your business. 

Multiplexx offers a range of OSM services, from Preventative Maintenance, Corrective Maintenance, Predictive Maintenance, Breakdown Maintenance and more.

Beyond Device Management...

We also provide Network Infrastructure Maintenance and Security & Compliance Checks.

With Multiplexx, you're not just investing in maintenance – you're investing in the future and stability of your business. Let us help you stay ahead, ensuring every aspect of your enterprise mobility ecosystem is optimised, secure, and reliable. 

on site maintenance - OSM - businessman in warehouse using mobile computer

Benefits of On-Site Maintenance Services

On-Site Maintenance plays a pivotal role in ensuring uninterrupted operations and empowering employees to work efficiently from anywhere. Enterprise-based mobile devices have evolved to become vital for remote work, allowing employees to be on the ground with customers and clients, identifying and solving problems before they escalate. This can be anything from faulty devices to unstable networks or user training & support. Enterprise Mobility applied through On-Site Maintenance can be a hidden superpower for large scale, complex businesses looking to operate with flexibility and confidence.


Supported technologies



Supporting a range of Zebra portable and mobile label printers such as Zebra QLn420 and Zebra ZQ63 and more

printer 1

Mobile computers & scanners

Supporting a range of Zebra Mobile and wearable computers and Personal Shoppers such as TC21/26, TC22, TC51/56, TC52/57, TC72/77, MC18, PS20, WT41 and WT63



Supporting Zebra's Interactive and Micro Kiosks such as CC600, CC6000 and the MK4000.





OSM Services Offered



» Preventative
» Corrective
» Predictive
» Breakdown

Security & compliance 

» Security audits
» Compliance checks
» Data management (Backups/wiping)

Training & support 

» Employee training
» Technical support


Devices & networks 

» Troubleshooting
» Inspection
» Calibration
» Optimisation

» Repairs
» Testing
» Documentation
» Application support

» Patch/Update management
» Battery replacement
» Accessory Support
» Asset/Inventory management



Interested in OSM Support? Book a Free Consultation