A Journey Through Innovation, Partnership, and Enterprise Mobility
Reflecting on Three Decades of Change
When we started Multiplexx back in 1995, mobile technology was still finding its feet. The words enterprise mobility weren’t yet part of everyday business language, but even then, we recognised that technology would soon transform how people work.
Our mission was simple: to help businesses deploy and manage their technology efficiently, securely, and with confidence. Thirty years later, that same commitment to quality and precision continues to define who we are.
The Early Days: From Modems to Mobility
In the mid-nineties, mobile technology was a far cry from the connected world we take for granted today. The devices we worked with were rugged, heavy, and often temperamental. Barcode scanners and handheld terminals required expert setup and meticulous configuration just to function reliably in demanding environments.
Those early years taught us invaluable lessons. We learned that success wasn’t about chasing trends; it was about consistency, reliability, and trust. As networks evolved from dial-up to Wi-Fi and 4G, we adapted our processes to keep pace. Each innovation brought new challenges, but also new opportunities to deliver greater efficiency for our customers.
The Evolution of Enterprise Mobility
Over the years, enterprise mobility has undergone remarkable transformation shaped by milestones that have redefined the way organisations operate.
From the rise of early PDAs like the Palm Pilot, to the dawn of smartphones and tablets, technology has shifted from being a tool to being a trusted companion in every workflow. The introduction of Windows Mobile and later iOS and Android created entirely new ecosystems of applications and management tools.
Then came the era of Bring Your Own Device (BYOD) and Internet of Things (IoT). Suddenly, businesses had to secure not just a few devices, but entire fleets of scanners, tablets, wearables, and more, all communicating in real time. This gave rise to new disciplines such as Mobile Device Management (MDM) and Enterprise Mobility Management (EMM), ensuring that every connected asset could be deployed, updated, and secured with precision.
Today, enterprise mobility continues to evolve. Artificial Intelligence and Machine Learning are streamlining device provisioning, security, and predictive maintenance, helping businesses work smarter, not just faster.
Partnering with the Best: Our Relationship with Zebra Technologies
For three decades, Multiplexx has worked closely alongside Zebra Technologies, a company that continually sets the global standard for enterprise mobility.
Zebra’s dedication to innovation, from rugged mobile computers and scanners to next-generation RFID and automation, has shaped the future of connected work. Their advancements in AI, analytics, and automation are redefining how industries operate, from retail and logistics to healthcare and manufacturing.
At Multiplexx, we take pride in being part of that ecosystem. Our role is to ensure that every device destined for the field is configured, tested, and secured to the highest possible standard. We’ve grown together, continuously refining our processes to match the pace of technological change while maintaining the precision and reliability our customers depend on.
Security, Trust, and Responsibility
In today’s interconnected world, technology alone isn’t enough; security must be woven into every stage of the process.
At Multiplexx, we take that responsibility seriously. While cyber security isn’t a product we sell, it’s embedded in the way we operate. Our facilities are monitored 24/7, our networks are protected by enterprise-grade firewalls, and we proudly hold Cyber Essentials certification. This demonstrates our ongoing commitment to safeguarding data and devices on behalf of our partners and their customers.
Security has become an expectation, not an option, and it remains one of the most important areas of focus for the future of enterprise mobility.
Lessons from Thirty Years in Technology
Looking back, one thing stands out: technology changes fast, but the fundamentals of good business do not.
Over the years, we’ve invested in people, process, and precision. Earning ISO 9001:2015 certification reinforced what has always been true for us; that quality, consistency, and attention to detail are what keep customers coming back.
We’ve seen many trends come and go, but what endures is the dedication of the team behind the technology. Every device staged, every process improved, every client relationship nurtured, all add up to the reputation we’ve built over three decades.
Looking to the Future
As we celebrate this milestone, our eyes are firmly on what comes next.
The next generation of enterprise mobility will be defined by AI, automation, sustainability, and security. Zebra Technologies continues to lead the way with innovations that push the boundaries of what’s possible, and we intend to keep pace, refining how devices are staged, configured, and secured to meet the demands of tomorrow.
We see opportunity in every change, from smarter workflows and greener operations to more transparent, data-driven partnerships. What will never change is our commitment to the people who make it all possible: our staff, our partners, and our customers.
A Final Reflection
“Thirty years later, I’m proud of what Multiplexx stands for: reliability, partnership, and integrity. We’ve grown alongside the industry we helped shape, and we’re just getting started.”