Configuration

Multiplexx provides a range of services to optimise the benefits of technology and minimise the risk to business. The services are focused on maximising availability by providing a robust, stable yet flexible environment.

As a trusted business partner, Multiplexx can undertake support services, administration or management and maximise the benefits for the customer. As a single source of service provision, Multiplexx can be relied upon to look at the whole business picture and provide exactly the right kind of services, and 24 x 7 support.

Multiplexx has a unique partnership position within Motorola's International Distribution Centre. Working from the same premises we can deliver real and significant benefits to our partners whilst maintaining the flexibility of a smaller company.

Product enhancement

• Configuration and test with end customer specific applications

• Commissioning

Hardware modification

• Supply of local product and services

  - Cables

  - Casing

Software support

• Telephone support

• Problem analysis and resolution

• Software updates and licensing

Logistics

• Same day/next day transportation world-wide

• Storage

• Manage returns and demo stock

• Technical courier

• Handling and packing

Administration supporting services

• Generation of customer documentation/manual(s)

• Organisation and distribution documentation

• Statistical analysis of products/services

• Capture product information