Why we use Motorola’s Service Platform

    
The automation virtually eliminated the errors inherent in manual staging and provisioning, greatly reducing calls to the support desk as well as staffing requirements. In addition, the ability to view historical information allows IT to spot and rectify issues before users are affected, reducing device related problems and the associated   help-desk calls.

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Provisioning 15,000 devices for a large UK logistics company

‘Time-certain transfer’ (TCT) of goods and documents around the world requires systems to be operational 24/7/365. So when a global market leader in business TCT required a system to provide all its workers with the same access to corporate networks as their office-based colleagues around the world, they turned to Multiplexx to provide services for their 15,000 Motorola hand-held scanning devices, ensuring fast turn-around and set up of the complex Radio Frequency (RF), Wi-Fi and GPRS configuration.

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Provisioning of Motorola MC55 for European Logistics Company.

Stage devices with site specific details, ready to be used once removed from the box.

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Provisioning of support kits and training for a UK wide national supermarket’s MC70 upgrade.

Host training days
Provide telephone support throughout the project.

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Provision installation kits over a 12 month period for a UK supermarkets nationwide network upgrade programme.

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Provision 3,500 Motorola MC75A’s with site specific software for the UK’s leading Supermarket.

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How we are using Soti's MobiAssist to provision devices

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